Privacy Policy

1. Introduction

Smart MovX ("we", "our", or "us") operates the Smart MovX vehicle diagnostics platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services. By using our services, you agree to the practices described here.

2. Information We Collect

We may collect:

• Account information: name, email address, phone number, and password when you register.
• Vehicle and usage data: vehicle identification, OBD-II data, trip data, and diagnostic information you choose to share with our services.
• Device information: device type, operating system, unique identifiers, and app usage data.
• Log and analytics data: IP address, browser type, pages visited, and general usage patterns.

3. How We Use Your Information

We use collected information to provide, maintain, and improve our services; to personalize your experience; to send service-related communications; to detect and prevent fraud or abuse; to comply with legal obligations; and to develop aggregated or anonymized insights that do not identify you.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with service providers who assist our operations (e.g., hosting, analytics, support), when required by law or to protect our rights, or in connection with a merger or sale of assets. We require such parties to protect your information consistent with this policy.

5. Data Retention

We retain your information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data subject to applicable law.

6. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure; we strive to use industry-standard practices.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is consent-based
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at the details below.

8. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, and analyze traffic. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy. Material changes may be communicated via email or in-app notice where appropriate.

11. Contact Us

For privacy-related questions, requests, or complaints, contact us at:

Smart MovX
Email: privacy@smartmovx.com
Support: support@smartmovx.com